Frequently Asked Questions

Will The Original One compliment my face shape?

We’ve meticulously crafted a versatile cat-eye style designed to complement a wide range of face shapes.

Our commitment to customer satisfaction extends to our policies, including free shipping and a 7-day “no questions asked” return policy. If you find that The Original One doesn’t quite suit your face shape, feel free to take advantage of our hassle-free return policy.

Can I replace the lenses with prescription lenses?

Absolutely. The frames of each pair of RS Sunglasses are meticulously crafted from premium acetate and are compatible with prescription lenses, allowing for personalized vision correction if needed. Simply consult with your optometrist to request the customization.

Are the lenses polarized?

Yes, indeed. RS Sunglasses are engineered for top-tier protection. Featuring CR39 lenses renowned for exceptional optical clarity, each pair is equipped with polarized lenses, ensuring glare reduction and enhanced visual comfort. Moreover, our lenses have an anti-scratch coating and offer comprehensive 100% UVA and UVB protection.

Are the lenses scratch resistant?

We went the extra mile to ensure that each pair of RS Sunglasses stay in top condition for as long as you enjoy her! All lenses have an anti-scratch coating.

Please note that ‘anti-scratch’ indicates resistance to scratching rather than complete immunity. While our sunglasses are designed to be highly scratch-resistant, they may still experience minor scratches with prolonged use.

Can I return the sunglasses?

We have a 7-day free return policy. You may return products purchased via the website within 7 days from the date of receiving your order by following the above mentioned process.

Note that we are not able to process any returns or exchanges between Black Friday and Cyber Monday or on December 26 and 27.

Do you ship internationally?

Currently, we only offer delivery within South Africa. We apologize for any inconvenience this may cause. However, we’re continuously exploring opportunities to expand our reach in the future.

Is the shipping for free?

Yes, shipping is complimentary with your sunglasses purchase. Please note that our shipping services are currently limited to addresses within South Africa. We apologize for any inconvenience this may cause. Rest assured, we are actively exploring options to extend our shipping services in the future.

How long does it take to get my package?

For pre-orders, please allow 21 to 30 business days for your order to be delivered. For regular orders, please allow 7 to 10 business days for your order to be delivered.

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